This document is available in English and Slovak. In case of any discrepancy, the English version prevails.
This page explains how automatic recurring payments (subscription billing) work for VoilàIQ, operated by Oblik s. r. o. It applies whenever you subscribe to a paid plan.
Recurring (subscription) payments are processed and invoiced by:
Oblik s. r. o.
Doležalova 3424/15C
821 04 Bratislava – Ružinov
Slovakia
Company ID: 56275447
VAT ID: SK2122261174
Tax ID: 2122261174
When you subscribe to a paid VoilàIQ plan, you authorize us to automatically charge your credit or debit card on a recurring basis (monthly or annually, depending on the plan you choose), without requiring you to re-enter your payment details each time.
By entering your card details and confirming your subscription, you explicitly authorize Oblik to initiate recurring charges against that card for the plan price, until you cancel the subscription.
The billing frequency and amount are shown to you before you confirm your subscription, and are also visible at any time in your account billing settings. If the price of your plan changes, we will notify you in advance of the next charge.
We will email you a receipt after each successful charge. If a renewal date is approaching for an annual plan, we notify you before the charge is made.
You can cancel recurring payments at any time from your account settings, with immediate effect on future billing — access to paid features continues until the end of the period already paid for. No further charges will be made after cancellation.
If a recurring charge fails (e.g. expired card, insufficient funds), we will retry and notify you by email so you can update your payment method. Access to paid features may be suspended if payment cannot be collected.
Charges already processed are generally non-refundable, except where required by applicable law. If you believe you were charged in error, contact us and we will review it.
This page describes the recurring payment mechanism specifically. It should be read together with our general Terms of Service.
Questions about a charge or your subscription? Contact us at [email protected].